Terms & conditions

LICENCES: Students must be in possession of a signed Provisional Driving Licence for Group B Cars on commencement of the training and it must be made available for inspection by the Instructor when requested.

CANCELLATIONS: The Driving School requires a minimum of 24 hours clear notice if students wish to cancel a booked lesson. The Driving School reserves the right to charge the full lesson fee if the above period of notice is not given and also make a charge for repeat lesson postponements and cancellations. Should the Instructor arrive for the lesson and the student is not available at the time booked the instructor reserves the right to charge the full lesson fee in regard of loss of income, wasted time & fuel costs. Full lesson fee may be charged, if in the view of the Instructor the student is unfit to carry out the lesson safely due to self-induced circumstances (e.g. alcohol, drugs or lack of sleep) a charge for the full lesson will apply. Refunds will only be given on pre-paid (discounted) lessons at the discretion of the instructor, i.e. passing a test before credit ends or health reasons. Refunds if given will be subject to an admin/accounting fee and the full lesson price (before any discount) being charged for lessons taken.

PAYMENTS, SPECIAL OFFERS, BLOCK BOOKINGS: We accept payment by Cash, Bank Transfer or *Cheque* (*at the discretion of the instructor*). Advance payments for block booked lessons, special offers and intensive courses are accepted on the understanding that no refunds will be given should the pupil wish to terminate lessons before their credit ends.
Unless discussed prior with the instructor periods of absence from lessons of 21 days or more will be classed as termination of training.
No refunds will be given for prepaid lessons not taken due to circumstances created by the pupil or for lessons booked or offered but not taken. Special offers and discounts are given at the discretion of the instructor and may be withdrawn at any time. Lesson prices are subject to change without prior notice. Please note that lesson prices displayed in other publications and websites may not be current. Please discuss terms and conditions relating to special offers before training commences.

APPOINTMENTS: Whilst every care will be taken to ensure students receive training at the booked time all bookings are made on the understanding that the Driving School is not responsible for the postponement or rescheduling of training due to traffic conditions, adverse weather, mechanical breakdown of equipment, booking errors or other causes outside of the Driving Schools control.

DRIVING TEST: The Driving School reserves the right to withhold the training vehicle if in the Instructors opinion the student has not reached the required standard. The student will be expected to complete at least one mock test to the required standard before being allowed to use the Driving School car for their practical test. The Driving School cannot be held responsible for test appointments being postponed or cancelled by the DVSA. Furthermore, we are not responsible for any mechanical or electrical failure of the test vehicle including light bulbs, punctures etc before or during the DVSA test that affect the test result.

PERSONAL PROPERTY: The Driving School accepts no liability for personal property that is left in the training vehicle.

MOBILE PHONES: For safety reasons all students should ensure that mobile phones are switched off or set to silent mode prior to entering the tuition vehicle. Use of mobile devices unless through a hands free device whilst driving is illegal and will not be allowed during driving lessons.

INSURANCE: All fees include student cover whilst driving the Driving School vehicle, (provided the student is licensed to drive) and is accompanied by an instructor or on a Driving Test with an approved DVSA Examiner(s).

DRIVEMARK DRIVING SCHOOL reserves the right to terminate training in the event of verbal, physical or racial abuse, persistent cancellations, postponement or non-payment of lessons. Indifferent or argumentative pupil attitude and for any other reasons the Driving School decides are relevant.